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faq

Q: What advantages can you offer ?

A: We have GRS、Oeko-tex、BCI certificate, we are Chinese Enterprise Above Designated Size, and we have been gold member of Alibaba for more than 14 years and with SGS verified certificate .

Q: What are you willing to support in terms of the transaction approach?

A: Supplying good quality product with better service is always one of the most important objects of our company. We are willing to give better and longer payment term to trustworth customers, also willing to accept settlements in currencies other than the US dollar, such as Euro and Chinese Yuan.

Q:May I get a sample to check your quality?

A:Of course you can. We can offer your samples we have made before free for your check, as long as shipping cost needed.

Q: What is your terms of delivery?

A: We accept EXW, FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.

Q: What about the lead time for mass production?

A: Honestly, it depends on the order quantity and the season you place the order. 

Q: About quality problem complaint deadline

A: Usually, within 45days after reaching port of destination, if customers have any quality problems, we will follow up and try our best to solve the complaint.

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